United Overseas Bank Ltd (UOB)

Business Engagement Team, Business Banking

United Overseas Bank Ltd (UOB) | Date Posted: 10-Jul-2018
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Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD

Job Description

Functional area: Business Banking
Employment type: Full-time
Job Type: Permanent

This is a sales role in Business Banking (BB) required to generate leads introduce customers to the suite of Business Banking products.

Roles and Responsiblities will include:
Cross-Sell or Up-Sell (Generated Leads)
  • Proactive outbound calling to existing customers to introduce and promote suite of BB products and services
  • Leads triggered through Portfolio Team with outbound call efforts to cross sell/ up-sell Bank’s products and services to customers
  • Referrals to sales channels for follow ups and ensure closure of leads
Campaign Hotline Management
  • Provide information to new product or services through campaign driven initiatives to customers by outbound call efforts
  • Reinforcement call to customer to inform and activate interest on campaign
Market Intelligence
  • To initiate customer service call to customers and gather information from focus customer segments and groups
  • Leverage on every outbound call to fact-find and be the resource channel for Business
Anti Attrition (Triggered Leads)
  • Initiate service calls to re-activate existing to product  or existing to Bank customers for anti-attrition purpose through triggered leads provided by Portfolio Team.
We are seeking candidates who are driven, with a passion for numbers to drive sales. You should have excellent interpersonal and communication skills, and enjoy speaking and interacting with people. You should be able to take initiative, and have the ability to multi-task and think on your feet.
Company Overview
United Overseas Bank Ltd (UOB)
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Today, UOB is rated among the world’s top banks: ‘Aa1’ by Moody’s and ‘AA-’ by Standard & Poor’s and Fitch Ratings. Generations of UOB employees for the past 80 years have carried through the entrepreneurial spirit, focus on long-term value creation and an unwavering commitment to do what is right for our customers and our colleagues. At UOB, we believe in being a responsible financial services provider and we are committed to making a difference in the lives of our stakeholders and in the communities in which we operate. Just as we are dedicated to helping our customers manage their finances wisely and grow their businesses,