United Overseas Bank Ltd (UOB)

Business Analyst - RPA, GTO

United Overseas Bank Ltd (UOB) | Date Posted: 1-Nov-2018
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Job Nature:
Position Level:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD

Job Description

Functional area: Business Technology Services
Employment type: Full-time
Job Type: Permanent


Job Objectives

  • Devise cost effective solution aligned with guiding principles/best practices for process automation
  • Manage requirements according to planned objectives, project/ CR scope and  assess impact to existing processes and applications
  • Influence key stakeholders from Business Units and OCs on application solutions and Process Re-engineering
  • Collaborate with architect and development team on the conceptualization of the solution.
  • Influence SIT Test Plan and Strategy
  • Concurrently manage delivery of multiple processes
  • Manage up-stream and down-stream teams and system for each processes and ensure the overall solution is sound and scalable
  • Manage delivery, end-to-end, with development leads, adhering to scope, schedule and cost allocations
  • Engage stakeholders on scope, delivery and updates
  • Be abreast with latest technology and business needs and plan ahead to use and support them

Key Responsibilities

  • Responsible to conduct workshops with process owners to understand the end to end process while identifying any automation blockers and the suitability of the process for automation.
  • Present summary of findings and walk through as-is/to-be design of the automated process.
  • Provide and deliver Process Definition Document as per guiding principles
  • Provide outputs for weekly project updates.
  • Work with developers to provide high level RPA solution design and accurate impact assessment from requirements
  • Work with developers to ensure requirements are accurately mapped and suitable for development.
  • Conduct SIT testing and coordinate UAT with process owners/users.
  • Track all outstanding issues to closure
  • Ensure processes are complying to relevant regulatory requirements and internal policy requirements
  • Responsible for delivering all projects within committed timeline and budget
  • Responsible for project status, resource and project budget reporting
Key Requirements
  • At least 5 to 10 years of experience in business process and/or technology implementations
  • Strong Business Process acumen. Ability to solve business problems via practical/ structured solutions.
  • Ability to work independently and excellent problem solving skills is a must
  • Strong Negotiation skills with an ability to challenge status quo
  • Strong in communicating with technical and non-technical stakeholders across multiple business units. 
  • Experience in implementing best practices in Unit Testing,  Continuous Integration and Test Driven Development
  • Proven results-oriented person with a focus on delivery and application quality
  • Prior working experience in RPA projects and Blue Prism tool is preferred
  • Must be comfortable with tight timelines
Company Overview
United Overseas Bank Ltd (UOB)