Beauty Spa Operations Manager

My Cozy Room LLP| Date Posted: 20-Nov-2020
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Job Nature:
Permanent
Position Level:
Manager
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

My Cozy Room Boutique Spa is an award-winning facial spa located in the heart of Orchard Road, with many years of specialised expertise in the field of beauty and skincare. Created with a vision in “Making Life Beautiful”❤, our team is dedicated in serving customers at heart, and do not believe in hard-selling. We are genuine in sharing suitable facial packages for clients who need it, in hope of helping them achieve beautiful skin.


We are looking for experienced, capable individuals with leadership qualities to join our friendly growing team. If you are experienced in the beauty industry, passionate in helping others achieve beautiful skin and enjoy serving with your heart, join us now and be part of our elite team!

Job Highlights:

  • Basic salary + Commission 
  • Passionate and family-friendly working environment
  • Serve customers with heart

Consultation

  • To provide excellent customer service and build long-term relationship with our clients
  • Follow up consultation with customers with regards to their treatments and products purchased
  • To promote current promotions and products to customers without hard-selling tactics
  • Other ad hoc duties assigned by the management from time to time

Management

  • To effectively manage daily operations of the outlet
  • Train, lead and motivate new spa personnel in the company to achieve the most outstanding customer's experiences
  • Monitor and ensure quality of service are kept and maintained within Company's directions
  • Maintain a professional code of conduct as a spa manager and maintain discipline of the therapist
  • Ensure positive attitudes and positive environment for all staff
  • Lead the team to align with company’s positive initiatives and values
  • Work closely with the director

Requirements:

  • Passionate in beauty/retail industry and willing to serve customer with heart
  • Good communication skills, written, verbal and interpersonal
  • Enjoys serving customers with heart
  • Cheerful and outgoing personality
  • Fluent in English and Mandarin

What do we offer?

  • Attractive salary scheme (Basic + Commission)
  • Family-like and cozy work environment
  • Yearly increment
  • 6 to 8 days off per month
  • Good branding
  • Annual leave/ medical benefits included

Candidates who are interested in management position but without management experience are encouraged to apply. The Company is willing to groom experienced beauticians/ consultants for management positions.

Company Overview
My Cozy Room LLP