Beauty Call Consultant ($3K Basic Salary + Performance Bonus + Commission)

Confidential| Date Posted: 11-Jan-2021
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

You will be responsible for your individual call target, including the following job responsibilities:

  • Engage and establish relationships with Prospects, from the daily-assigned pool of leads.
  • Conduct call consultation with the Prospect, and book appointments for him or her.
  • Call Prospect or Client, to remind him or her on the appointment.
  • Follow up and reschedule if the Prospect or Client cancels the appointment.
  • Maintain a high level of professionalism and service when speaking to Prospects or Clients.
  • Manage appointment cancellations and reschedule new appointments with prospects promptly.
  • Any other ad hoc duties assigned by supervisor or Management.
     

Requirements:

  • Minimum 2 years of outbound call centre experience.
  • Excellent interpersonal, negotiation and communication skills.
  • Strong language proficiency to conduct call consultation with the English and Mandarin speaking Prospect, and book appointments for him or her.