Beauty Call Consultant ($3K Basic Salary + Performance Bonus + Commission)
Confidential| Date Posted: 11-Jan-2021
Entry Level, Experienced
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma
You will be responsible for your individual call target, including the following job responsibilities:
- Engage and establish relationships with Prospects, from the daily-assigned pool of leads.
- Conduct call consultation with the Prospect, and book appointments for him or her.
- Call Prospect or Client, to remind him or her on the appointment.
- Follow up and reschedule if the Prospect or Client cancels the appointment.
- Maintain a high level of professionalism and service when speaking to Prospects or Clients.
- Manage appointment cancellations and reschedule new appointments with prospects promptly.
- Any other ad hoc duties assigned by supervisor or Management.
- Minimum 2 years of outbound call centre experience.
- Excellent interpersonal, negotiation and communication skills.
- Strong language proficiency to conduct call consultation with the English and Mandarin speaking Prospect, and book appointments for him or her.