Manpower Singapore

Bank Officer (Branch Operation) -6 Months Contract | $3.5k

Manpower Singapore| Date Posted: 13-Jun-2021
EA Licence No: 02C3423
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Job Nature:
Contract
Job Category:
Qualification:
'A' Levels, Diploma, Bachelor's / Honours

Job Description



Key Responsibilities:
  • Perform account maintenance in internal system and to batch out account opening documents so as to meet the required productivity metrics
  • Conduct sanction checks, world checks, KYC and litigation checks and other checks required by regulator or corporate policy
  • Understand client requirements and ability to speak to customer over the phone and meet customer to take in basic banking instructions.
  • Track and resolve issues and exceptions raised
  • Adhere to internal policies and ensure compliance to all company policies and procedures
  • To proactively review, initiate, implement and streamline process relating to controls, productivity and regional service enhancements including workflow and procedures
  • To participate in system testing and client testing to implement global strategy and business needs
  • To submit Telegraphic Remittances timely
  • To sort out DHL & internal mails to respective teams
  • Ensuring that customer correspondence, enquiries, and requests are attended to promptly and accurately, while maintaining a high standard of client confidentiality, service and care.


Requirements:
  • At least 1-2 years related work experiences in AML/CDD/KYC account opening
  • Excellent customer service experience via face-to-face or phone
  • Able to work independently with minimal supervision


Jireli Gem Mejia Cabria EA License No. 02C3423 Personnel Registration No. R1434374

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Manpower Singapore