Bahasa Indonesia, Customer Service, 24/7 Shiftwork (up to $3,100)

Recruit Express Pte Ltd| Date Posted: 15-Jan-2021
EA Licence No: 99C4599|EA Personal Registration No: R1986473
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Job Category:
Qualification:
'N' Levels / 'O' Levels, Diploma, Bachelor's / Honours

Job Description

Job Scope:
• To support customers via Chat, eMail and other support tools
• Demonstrates effective, clear and professional written communication to support clients
• Provides timely and efficient service to users including appropriate escalation.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem-solving capabilities and assist customers in case of any issues

Requirements:

  • Minimum o levels and above
  • Willing to work on 24 X 7 rotating weekend shift
  • Must be able to write and converse in Bahasa Indonesia and English, due to the need of liaising with indonesia counterparts.

Application Procedures
Interested candidates, please email us your resume in MS WORD FORMAT, including details of work experience, qualifications, contact telephone numbers to: [Click Here to Email Your Resume]

Lionel Lee Yi Ting (R1986473)
Recruit Express Pte Ltd
EA License No: 99C4599

 

Company Overview
Recruit Express Pte Ltd