AVP / Manager, Process, System & Quality Management
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.About the Department
The Credit and Risk Management function is comprised of three teams: Risk Management, Credit and Special Asset Management. We manage the risks arising from the Group’s business activities within the risk appetite established by the Board. This involves identifying and evaluating the risks, developing effective risk governance and strategies as well as providing independent assessment of the overall risk profile.
The Group Retail Credit function in particular manage the risk for retail segment, which comprised of Personal Financial Services (PFS), Business Banking (BB) and Private Banking (PB). We take care of the whole credit cycle from underwriting, portfolio management to collection activities and all the new initiatives to fit into the business environment and trend.Job Responsibilities
You are required to support Group Credit Retail in Process, System & Quality Management (PSQM) team mainly on the user testing for understanding platform.
You will be responsible to execute the test cases, structure the test plans for the products and regular system changes primarily for Singapore but also for the region. You will also be involved in regional projects including process improvement, standardization and change management. One key focus is to drive the automation and optimization the testing methodology and productivity.
You will also need to ensure the compliance of the policy/ framework that set up by the bank or regulator, MAS, and other whenever applicable. This is especially for the testing related activities and to be audit-proof.
The team also covers the quality assurance part for the retail credit. Thus you will be involve in such whenever appropriate.Job Requirements
Good working knowledge in Retail Banking Operations & Credit Approval in retail products
At least 4-years experience in the banking system in terms of UAT and business requirement verification
Ability to work under multiple projects and multiple testing for Singapore
Good communication and presentation skills
Testing results oriented
Able to support during weekend for the system go live
SAS or any other program knowledge is an advantageBe a part of UOB Family
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United Overseas Bank Ltd (UOB)