United Overseas Bank Ltd (UOB)

Associate Officer, Branches

United Overseas Bank Ltd (UOB) | Date Posted: 18-Aug-2018
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Job Nature:
Permanent
Position Level:
Entry Level
Qualification:
Diploma, Bachelor's / Honours, Masters / PhD

Job Description

Functional area: Channels
Employment type: Full-time
Job Type: Permanent

Job description:

Primary role is to perform teller function with the highest service level in a prompt, efficient and professional manner.In this role, you will join our branch banking operations to drive excellent customer performance. You are required to provide efficient and quality service to customers, and deliver high standards of customer experience. 

Operations & Customer Service

  • Perform frontline counter transactions to meet customers transactional needs
  • Comply with established operational and control procedures
  • Exercise vigilance when performing duties and highlight unusual and suspicious transactions
  • Maintain awareness of customer feedback and escalate when necessary
  • Assist with Branch Administrative duties, eg filing, batching, archival
  • SDB duties where assigned
  • Any other duties as assigned by DBM.

Job requirements:

  • Diploma from a recognized polytechnic
  • Strong customer service mindset
  • Excellent communication and problem-solving skills
  • Ability to work independently as well as part of a team
Company Overview
United Overseas Bank Ltd (UOB)