Marina Bay Sands Pte Ltd

Associate Director, Operations - Network

Marina Bay Sands Pte Ltd | Date Posted: 4-Jun-2018
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Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD

Job Description

  • To lead and manage team of network and telecom engineers for the operations and the management of Marina Bay Sands.
  • Assign team resources to support daily network and telecom operations and ensuring optimal and fair distribution of assignment.
  • To plan and execute plan to improve overall network and voice performance, optimize network bandwidth utilization and work closely with cyber security team on potential network security risks.
  • Network and telecom capacity management to ensure adequate resources available to support business projects and operation’s needs.
  • Work towards continual improvement in operational efficiencies, enabling innovation, furthering productivity and delivering value to our business.
  • Response to incident escalation and coordinate team effort in determining root cause and resolving problem.
  • Run the operations based on matrix and scorecard.
  • Ensure the team adhere to policies and SOPs, procedure and runbook.
  • Work with Corporate IT Architect in engineering of network and telecom architecture solution, upgrade/enhancement and tech refresh.
  • To test and evaluate technologies for supporting new network and telecom service, contribute in planning, design and implementation of new network and telecom services.

JOB REQUIREMENTS

  • Extensive knowledge and hands-on experiences in networking (IP, Multicast), network devices, Cisco CUCM, Avaya PBX, Aruba wireless capable of designing and implementation of network solutions to support business and operation’s needs.
  • Escalation path for network, telecom and 24x7 infrastructure team
  • Deep understand of network protocols such as TCPIP, Network Routing protocols, FTP, HTTP, DNS, Multicast, etc.
  • Lead and participate in IT and business meeting on operations and projects.
  • Drive the team on research, evaluate, recommend, design, test, implement and maintain new Network/Telecom/WIFI systems
  • Drive network and telecom technical design reviews, system integration and provide guidance to network and telecom engineers.
  • Ability to work with external vendors and business to implement complex projects.
  • Excellent communications skills, good interpersonal skills and ability to manage a team of 40 TM and managers.
  • Ability to multi-task, prioritize and manage time effectively
  • Proven effective written and verbal communications skills
  • Able to work in a highly critical, high pressured and 24/7 environment
  • Minimum 10 years of experience in network, firewall, telecom (Cisco/Avaya) and wireless (Aruba) operations.
  • Degree/Diploma in IT or relevant Discipline
  • Certification in CCNA, CCNP, CCIE is highly preferred