PAct Consulting

Assistant Manager (Sales & Enrollment)

PAct Consulting| Date Posted: 4-Feb-2020
EA Licence No: 10C3914|EA Personal Registration No: R1100387
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Job Nature:
Position Level:
Diploma, Bachelor's / Honours

Job Description

A regional organization, in the Education Industry, is inviting suitable candidates to join the team:



Assistant Manager (Sales & Enrollment)





  • The incumbent will be reporting to the General Manager
  • Oversee the Sales Enrollment, Marketing and Training / Mentoring / Compliance functions
  • Prospect families and parents of eligible children (direct sales, B2C)
  • Contact and follow-up on sales enquiries and waiting lists
  • Reply and ensure proper follow-up on all customers’ enquiries through phone, email and walk-in appointment
  • Ensure proper management of prospects database at centre level
  • Work as a team together with the Principal and centre customer service staff to be responsible for the enrollment numbers
  • Plan and organize events including parents’ and community involvement to increase visibility, retention and increased enrolment through word-of-mouth marketing
  • Submit daily/ weekly/ monthly and relevant enrolment/ sales reports to the Parents Relations & Enrolment Manager/ HQ Corporate Services
  • Perform sales presentations and conduct centre tours for prospective parents
  • Achieve sales targets
  • Work with the Marketing & Communications department to implement marketing and promotions to reach out to prospects
  • Support Marketing & Communications department in enrolment activities such as open house, roadshows, exhibitions, etc.
  • Promote and enhance the brand value at centre/ cluster level
  • Plan and approach neighbouring companies or organisations to reach out to their employees’ children and perform sales presentations to companies (corporate sales, B2B)
  • Maintain good PR with external parties, for example, prospects, parents, management of workplace organizations, etc.
  • Conduct area marketing on sector colleagues/ competing preschools/ childcare/ infant care centres within 2km-5km of centre
  • Recommend initiatives to generate more prospects/ leads resulting in higher sales
  • Train new and current Customer Service Officers (CSOs) at centres in applying effective selling techniques and product knowledge
  • Mentor new and current CSOs at centres in handling sales objections through regular role play and assessments, and in managing prospects including follow-up and maintaining accurate database
  • Manage the sales follow-up process by closely monitoring compliance of CSOs
  • Track and analyse sales figures across centres and identify areas for improvements





  • Diploma/Degree qualifications
  • Must have Sales or Business Development experience
  • Added advantage with experience in education industry
  • Self-motivated individual with excellent interpersonal, oral and written communication skills


If you meet the requirements of the above position, please email us a detailed resume stating personal particulars, qualifications, experience, present and expected salaries, contact numbers, together with a recent passport-size photograph and transcript to:

[Click Here to Email Your Resume]

(All applications will be treated in strict confidence. We regret that only short listed candidates will be notified)

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PAct Consulting