Assistant District Manager

Total English Learning Global (I Can Read®)| Date Posted: 14-Feb-2020
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Job Nature:
Position Level:
Senior Manager
Diploma, Bachelor's / Honours

Job Description

Assistant Manager Job Description


The Assistant District Manager is in-charge of operational practices of all centres under his/her cluster and ensure each runs smoothly, complying to the SOPs and meets the KPI. 


Responsibilities of the role : 


  • Provide leadership to centres under his/her cluster - to manage a team of centre staff and teachers
  • Act as a liaision between the Headquarter and the centres by making regular visits and interacting with management
  • Be in charge of keeping employees motivated, resolve conflict and provide guidance to centre staff
  • be in charge of operational practices and making sure that each centre runs smoothly and meets projected KPI
  • Coordinate with, report and make recommendations to Country Director in order to grow market share, improve customer experience and drive centre growth
  • Ensure that each centre delivers value and excellence to students and parents
  • Ensure that all projects are executed profitably and in compliance to the standardized business practice
  • Conduct performance evaluation of the Operations Management team and provide feedbacks and trainings for improvements

Requirements of the role : 

  • Strong leadership and decision making skills
  • Strong interpersonal and problem solving skills
  • Entrepreneurial mindset and clear thinking
  • Ability to manage learning centres and drive growth
  • Excellent customer relationship management skills
  • High level of integrity and professionalism
  • Candidate must have relevant working experience in education industry 
  • Candidate must possess at least a Diploma in Business Studies/Administration/Management
  • Must be able to commit for work on both weekends
Company Overview
Total English Learning Global (I Can Read®)