Taster Food Pte Ltd (Din Tai Fung) 鼎泰丰

Area Operations Manager

Taster Food Pte Ltd (Din Tai Fung) 鼎泰丰| Date Posted: 20-Aug-2019
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Job Nature:
Permanent
Position Level:
Manager
Job Category:
Qualification:
Diploma, Bachelor's / Honours

Job Description

Up to 18 months of salary. 

Job Responsibilities:

  • Has overall shift responsibilities and is accountable for the smooth running of the restaurant(s).
  • Responsible for the profitability of the outlet(s), staff management, product quality, maintaining excellent customer service standards and execution of promotions in outlet(s).
  • Lead and motivate staff in achieving sales targets and customer satisfaction
  • Develop and maintain the highest standard of service quality
  • Ensure all cost expenses are well managed
  • Responsible in recruitment, development and retention of staff in the outlet and take appropriate measures in furtherance of staff stability.
  • Involve, prepare pre-service meeting/roll call for staff
  • Evaluate the operations and procedures and suggest improvements
  • Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
  • Responsible for the submission in a timely manner, all reports, schedules etc. to the Area Zone Manager and HQ
  • Attend all meetings and training programs when required
  • Provide feedback/recommendations on staff schedule, attendance, timeliness, complaints and innovations or any exceptional occurrences
  • Ensure reservations are properly taken and tables assigned such that it will not overload individual station of the outlet while still respecting the wishes of the customers
  • Overseas posting/attachment may be required

 

Personal Attributes:

  • Able to strive in a fast paced environment
  • Well groomed
  • Able to work under pressure
  • Service oriented and sales driven
  • Proven leadership track record
  • Analytical and positive mindset
  • Computer-literate
  • Bilingual in English and Mandarin to liase with Mandarin speaking customers

 

Requirements:

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Food & Beverage Services Management or equivalent.
  • At least 5 year(s) of working experience in the related field is required for this position.
  • Preferably Managers specializing in Food/Beverage/Restaurant Service or equivalent.
  • 3 Full-Time position(s) available.
Company Overview
Taster Food Pte Ltd (Din Tai Fung) 鼎泰丰