Manpower Singapore

Applications Support Security Team Lead

Manpower Singapore| Date Posted: 11-Jun-2021
EA Licence No: 02C3423
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Job Nature:

Job Description

Primary Responsibilities
  • Provides expertise and advice towards project security posture and also focus on enhancing the resilience of security processes/operations.
  • Monitor Implemented/deployed security tools and software for new patches and CVEs. Patches will need to be implemented based on the project KPI/SLA.
  • Support ongoing internal and external audits, reviews, security control assessments, and conduct tests of security operations based on established schedules.
  • Perform real time analysis and trending of security log data from various deployed security tools and software. Analyse security event data to identify suspicious and malicious activity.
  • Coordinates assigned security related tasks with team members and users to ensure deadlines/project milestones and customer requirements are achieved.
  • Drive the Knowledge Sharing Initiative within team and ensure that all team members are cross-trained in the variouse security tools that have been implemented on the project.
  • Review and ensure team members follow the established processes and procedures relevant for their role and responsibilities.
  • Ensure than Impact Assessments (IAs) for Change Requests (CR) are completed thoroughly and accurately by respective team members.
  • Analyze, determine the root cause, recommend solutions and develop fixes and test application defects for security related issues.
  • Oversee that resolution of tickets/issues are timely, comprehensively documented and communicated within the stipulated SLA/KPIs
  • Take full ownership of security issues assigned and oversee complete resolution of it.
  • Assist with knowledge transfer to other teams and team members where required.
  • Understand complex security problems and formulate recommendation for resolution.
  • Support the maintenance and update of business recovery/contingency plans and/or procedures.
  • Contribute suggestions and ideas for continuous improvements on the security of the system based on insights gained from previous experiences or past issues.
  • Oversee that the system security technical documentation are updated on any system fixes/enhancements.
  • Recommend security solutions to resolve issues caused by system related incidents to achieve data integrity and security.
  • Coordinate with system users and other teams within the project to obtain required information for troubleshooting.
  • Provide timely status reports to the Project Manager and escalate issues when needed.
  • Provide resolution / workaround to issues and problems escalated to the Project Manager.
  • Support patch activities and guide the team during the patching of security products and tools in the Test and Production environments.

  • Job Qualifications:
  • Bachelor's Degree in Information Technology or equivalent
  • Has a minimum of 10-15 years' experience in managing SOC (Security Operations Center) for a 24/7 public facing enterprise system especially in monitoring incoming threats and implementation of necessary controls, policies and procedures.
  • Investigate and remediate security incidents
  • Has good communication skills to effectively coordinating across different teams in security policy implementations and incident management.
  • Can be able to do post-incident processes such as RCA (root cause analysis) documentation as needed by the stakeholders for future process improvement.
  • Expert in patch management and patching monitoring to make sure that patches are deployed in a timely manner.
  • Prior experience and background with malware analysis and reverse engineering.
  • Prior experience and background in forensic and malware investigation.
  • Prior experience and background in Bug-Bounty initiative preparation.
  • With relevant certifications such as in operating system platform (MCSE-Windows / Linux), network and security (CEH) and Trend Micro Certified Security Master (TCSM) or equivalent
  • Experience in handling and responding to internal and external Audits.
  • Able to work under extreme pressure and challenging timelines with the need to support weekend downtimes.
  • Ensure that all Security Level KPIs and SLAs are met at the contract level.

  • Bernice Mae Nocum Rallonza EA License No. 02C3423 Personnel Registration No. R1442141

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