Applications & Service Engineer

Nordson Advanced Technology (Singapore) Pte Ltd| Date Posted: 18-Aug-2019
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Job Summary

  • Provide technical support to distributors and customers to ensure proper installation and smooth running of equipment to ensure customer satisfaction.

Essential Job Duties & Responsibilities

  • Set up, inspect and test new equipment at customer locations to ensure proper installation
  • Provide technical support/training and advice to distributors/customers on the use and maintenance of equipment
  • Interact regularly with customers to ensure customer satisfaction and assist in establishing preventative maintenance schedules
  • Perform routine servicing, calibration and maintenance to equipment in-house or at customer sites to ensure smooth operation of equipment. Complete and maintain service-call reports.
  • Troubleshoot and repair equipment when necessary to ensure proper functioning of equipment
  • Handle necessary administration related to quotations for customer on equipment servicing and repair
  • Test and package of equipment prior to shipment
  • Develop competent technical skills and knowledge in Nordson products. Attend training sessions on new products/technologies to ensure that knowledge and skills are up-to-date and relevant to the industry
  • Provide feedback to management market information gathered in the field, including any related activities by competition and of changes or improvements in Nordson products that may be desirable.
  • Other duties as required by management

Education & Experience

  • Relevant Diploma / Degree in Engineering
  • 2-3 years of relevant experience/knowledge in Electronics and Semiconductor Manufacturing Industry. Fresh graduates are welcome to apply.
  • Experience in dispensing and coating systems and process applications. Hands-on experience with Asymtek products is a plus.

Skills & Abilities

  • Able to work independently, positively, and a team player
  • Strong command of spoken and written English
  • Strong interpersonal and communication skills
  • Motivated, proactive and resourceful

Travel Required

  • Domestic: 70%
  • International: 30%
Company Overview
Nordson Advanced Technology (Singapore) Pte Ltd