Applications & Service Engineer
Nordson Advanced Technology (Singapore) Pte Ltd| Date Posted: 18-Aug-2019
Entry Level, Experienced
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours
- Provide technical support to distributors and customers to ensure proper installation and smooth running of equipment to ensure customer satisfaction.
Essential Job Duties & Responsibilities
- Set up, inspect and test new equipment at customer locations to ensure proper installation
- Provide technical support/training and advice to distributors/customers on the use and maintenance of equipment
- Interact regularly with customers to ensure customer satisfaction and assist in establishing preventative maintenance schedules
- Perform routine servicing, calibration and maintenance to equipment in-house or at customer sites to ensure smooth operation of equipment. Complete and maintain service-call reports.
- Troubleshoot and repair equipment when necessary to ensure proper functioning of equipment
- Handle necessary administration related to quotations for customer on equipment servicing and repair
- Test and package of equipment prior to shipment
- Develop competent technical skills and knowledge in Nordson products. Attend training sessions on new products/technologies to ensure that knowledge and skills are up-to-date and relevant to the industry
- Provide feedback to management market information gathered in the field, including any related activities by competition and of changes or improvements in Nordson products that may be desirable.
- Other duties as required by management
Education & Experience
- Relevant Diploma / Degree in Engineering
- 2-3 years of relevant experience/knowledge in Electronics and Semiconductor Manufacturing Industry. Fresh graduates are welcome to apply.
- Experience in dispensing and coating systems and process applications. Hands-on experience with Asymtek products is a plus.
Skills & Abilities
- Able to work independently, positively, and a team player
- Strong command of spoken and written English
- Strong interpersonal and communication skills
- Motivated, proactive and resourceful
- Domestic: 70%
- International: 30%
Nordson Advanced Technology (Singapore) Pte Ltd