Application Support Specialist
SnapHunt Pte Ltd | Date Posted: 19-Jul-2018
Entry Level, Experienced
Bachelor's / Honours
Our client is amongst the world’s leading employers and helps companies harness the power of innovation and have successfully guided the world’s largest enterprises and government agencies through successful change cycles. As a world leading independent, end-to-end IT services company, they are uniquely positioned to lead digital transformations, thereby creating greater value for clients, partners and shareholders, and presenting growth opportunities for their employees., they are now recruiting a Application Support Specialist.
Your main responsibilities include:
Providing technical support to teams within the organisation, and to external clients when required Assisting with systems integrations Ensuring comprehensive database of queries and resolutions is kept up to date Maintaining and updating technical documents and procedures Identifying and resolving technical issues Preparing maintenance plans and upgrading schedules for the organisation’s systems Developing reports for teams across the business
You have at least 2 years’ experience as a Application Support Specialist. You possess at least Bachelor's Degree / Post Graduate Diploma / Professional Degree in Computer Science, IT, Engineering or equivalent. Your have experience with key products like Charles River, MCA Hyperion, JIRA. You are experienced in application maintenance and working with users for problem solving. You have the ability to explain complex ideas to those with limited IT and systems knowledge. You have good communications skills and are highly self-driven with the ability to learn and adapt to changes in a fast paced environment.
SnapHunt Pte Ltd