Application Support (Readsoft)
We are looking for a Application Support (Readsoft) for a long-term contract with Aryan Solutions, Singapore.
Salary: Open to discuss
- Provide applications troubleshooting and on-site support to users.
- Log, escalate and follow through with issues raised by users.
- Support in the testing and installation of new applications and enhancement patches.
- Attend to FAQs for users on the use of application.
- Perform regular maintenance checks on the applications.
- Assist with the co-ordination in administration matters such as proposal preparation, project documentation and the facilitation of project meetings.
- Provide on-going application support and be involved in various stages of the SDLC.
- Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
- Involvement in the system integration testing phase prior to implementation.
- Plan and coordinate end-user training for any system implementations or enhancements.
- Liaise closely with business users and build good rapport.
- Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
- Support the team in defining project requirements, tracking and documentation.
- Provide 24/7 primary application maintenance support.
- Diploma or Degree in IT.
- Conversant in Spoken and Written English
- Minimum 3 ~5 years of Experience in IT application system.
- Readsoft experience - mandatory
Interested candidates can share their resume at [Click Here to Email Your Resume] or call at 67087429
Aryan Solutions Pte Ltd