Application Support (Readsoft)

Aryan Solutions Pte Ltd| Date Posted: 27-Jun-2020
EA Licence No: 13C6405|EA Personal Registration No: R1110177
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Job Nature:
Contract
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours, Masters / PhD

Job Description

We are looking for a Application Support (Readsoft) for a long-term contract with Aryan Solutions, Singapore.

Salary: Open to discuss

Location: Singapore

Job Responsibilities

KTLO

  • Provide applications troubleshooting and on-site support to users.
  • Log, escalate and follow through with issues raised by users.
  • Support in the testing and installation of new applications and enhancement patches.
  • Attend to FAQs for users on the use of application.
  • Perform regular maintenance checks on the applications.
  • Assist with the co-ordination in administration matters such as proposal preparation, project documentation and the facilitation of project meetings.

Project/CRs

  • Provide on-going application support and be involved in various stages of the SDLC.
  • Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
  • Involvement in the system integration testing phase prior to implementation.
  • Plan and coordinate end-user training for any system implementations or enhancements.
  • Liaise closely with business users and build good rapport.
  • Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
  • Support the team in defining project requirements, tracking and documentation.
  • Provide 24/7 primary application maintenance support.

Requirement

  • Diploma or Degree in IT.
  • Conversant in Spoken and Written English
  • Minimum 3 ~5 years of Experience in IT application system.
  • Readsoft experience - mandatory

Interested candidates can share their resume at [Click Here to Email Your Resume] or call at 67087429

Company Overview
Aryan Solutions Pte Ltd