Manpower Singapore

Application Support Analyst (JIRA/Power BI) | Bank | Contract

Manpower Singapore| Date Posted: 26-May-2021
EA Licence No: 02C3423
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Job Nature:
Contract
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Job Description



Responsibilities:
  • Understand the key concepts and methods of support functions within the Company.
  • Understand the scope of support within the department who works on Application, Process, and Innovation.
  • Control and maintain healthy environment for the applications within scope.
  • Provide Level 1 and Level 2 application support with good quality of service and response.
  • Be in the forefront of communications and having good relationship with customers and any stakeholder involved.


Requirements:
  • Degree in Information Technology or Computer Science, or any related field.
  • Minimum of 5 years of experience application or technical support
  • Hands on experience in any of the following technologies - SQL scripting (SQL Server or Oracle), JIRA platform or Microsoft Power BI.
  • Prior experience in issues or root cause analysis, managing incidents, requests, and problems resolutions.
  • Knowledge in IT production environment and deployment process.
  • Experience in Test Management solutions like HP ALM / HPE UFT (Unified Functional Testing) and new emerging tools like JIRA XRAY, Selenium, Citrus, Cypress etc.
  • Knowledge in DevOps Tools, ITSM/ITAM processes, Windows, or Unix scripting language.
  • Familiarity in application development life cycle



Interested candidates may send in their resume and cover letter directly to:
Lalog Charmane Castillo | EA License No. 02C3423 | Personnel Registration No. R1767650

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with Charm at [Click Here to Email Your Resume]
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit
https://www.manpower.com.sg/privacy-policy

Charmane Castillo Lalog License No. 02C3423 Personnel Registration No. R1767650

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy
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Manpower Singapore