Application Clinical Engineer (Medical Devices) - $4K to $7K
Recruit Express Pte Ltd| Date Posted: 5-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: R1333338
Diploma, Bachelor's / Honours
- Provide on-site advance troubleshooting of Integrated Diagnostic Solutions instruments and assays / tests
- Engage with Field Service Engineer on on-site customer support
- Provide prompt and efficient post-installation technical support to the customers.
- Teaming with Key Account Manager on sales calls and acting as a technical consultant/expert to provide prospective customers with technical information to assist with their purchasing decision
- Perform on-site demo and/or clinical trainings for customers
- Develop and maintain effective training materials for product platforms.
- Serves as customer contact in technical related problems, inquiries and product application issues.
- Work overtime as needed by the customers. Work flexible hours as business needs require, including emergency troubleshooting of instruments.
- Be proficient in functionality of the instruments and understand the processes required in the troubleshooting of assays/tests
- Gathering customer information about technical trends/needs to support development of selling strategies and future products.
- Participate in continuous improvement efforts of the Applications/Technical department.
- Comply with all local established policies, procedures, and practices through consistent application of these principles.
- Other duties as assigned.
- Serves as customer contacts in technical related questions
- Min Diploma / Degree in Science or Engineering or other relevant courses
- Minimum 2 years of technical support experience, preferably in Medical Device Business or scientific devices related industry
- Able to start work immediately or short notice
Salary range: $4K to $7K (Basic)
Transport allowance ($1250)
Interested candidates, please forward your resume to [Click Here to Email Your Resume]
Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)
Recruit Express Pte Ltd