Application Clinical Engineer (Medical Devices) - $4K to $7K

Recruit Express Pte Ltd| Date Posted: 5-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: R1333338
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

  • Provide on-site advance troubleshooting of Integrated Diagnostic Solutions instruments and assays / tests
  • Engage with Field Service Engineer on on-site customer support
  • Provide prompt and efficient post-installation technical support to the customers.
  • Teaming with Key Account Manager on sales calls and acting as a technical consultant/expert to provide prospective customers with technical information to assist with their purchasing decision
  • Perform on-site demo and/or clinical trainings for customers
  • Develop and maintain effective training materials for product platforms.
  • Serves as customer contact in technical related problems, inquiries and product application issues. 
  • Work overtime as needed by the customers. Work flexible hours as business needs require, including emergency troubleshooting of instruments.
  • Be proficient in functionality of the instruments and understand the processes required in the troubleshooting of assays/tests
  • Gathering customer information about technical trends/needs to support development of selling strategies and future products.
  • Participate in continuous improvement efforts of the Applications/Technical department.
  • Comply with all local established policies, procedures, and practices through consistent application of these principles.
  • Other duties as assigned.
  • Serves as customer contacts in technical related questions

Requirements 

  • Min Diploma / Degree in Science or Engineering or other relevant courses 
  • Minimum 2 years of technical support experience, preferably in Medical Device Business or scientific devices related industry
  • Able to start work immediately or short notice 

 

Salary range: $4K to $7K (Basic) 

Transport allowance ($1250)

Interested candidates, please forward your resume to [Click Here to Email Your Resume] 

 

Consultant: Huang Jingsheng Kevyn (R1333338) 

Recruit Express Pte Ltd (99C4599)

 

 

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