Application Analyst

Goldtech Resources Pte Ltd| Date Posted: 21-Apr-2021
EA Licence No: 90C4037|EA Personal Registration No: R1984068
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

 

  • Day-to-day maintenance of the application systems in operation, including tasks related to identifying, troubleshooting and documenting application issues, issues resolution or escalation.
  • L2 Production Support for Marketing Website, CMS, Booking and Payment Services and associated applications and interfaces.
  • Support the root cause analysis, management communication and client relationship management in partnership with Level 1 Service Desk Support, Level 3 Vendor Support, and Infrastructure Services Support team members.
  • Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines.
  • A minimum 3 years’ experience working on Websites, web applications, middleware and API technologies.
  • Demonstrated ability in performing a Technical Support role to effectively research and resolve multi-tiered technology problems, provide software support and testing, documentation and technical training.
Company Overview
Goldtech Resources Pte Ltd