Airline Contact Centre Officer (East / Shift / Training provided) - SPSLIP

ScienTec Personnel| Date Posted: 6-Aug-2019
EA Licence No: 11C5781|EA Personal Registration No: R1654066
Save Job
Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

• Salary: Basic up to $2600 + Incentives + Allowances 
• Location: East
• Employment Type: Permanent
• Working Hours: Afternoon / Night shifts, 4-5 days a week (including weekends and PH) 

 

Responsibilities:

  • Handle phone-in enquiries of members in respect to international carrier
  • Advise on latest promotions and mechanics
  • Manage feedback/ complaints
  • Liaise with backend support to resolve members’ issues
  • Provide accurate and efficient processing of reservations or support work relating to reservations, issuing of tickets and effecting changes to schedules


Requirements:

  • Nitec / Diploma / Degree in any field
  • At least 1 year of customer service experience preferred
  • Able to commit to shift hours 

 

Interested applicants, click "Apply Now" or email your detailed resume to [Click Here to Email Your Resume]

 

We regret to inform that only shortlisted candidates will be notified.

 

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

 

Lim Peiling (Serene) | R1654066
ScienTec Consulting Pte Ltd (Scientec Personnel) | 11C5781

Company Overview
ScienTec Personnel