Air-Freight Officer / Changi Alps / $2200 - $2500

Recruit Express Services Pte Ltd | Date Posted: 19-Sep-2018
EA Licence No: 13C6614 | EA Personal Registration No: R1104551
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Job Nature:
Position Level:
Entry Level
Job Category:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Job Position: Air-Freight  Officer

Industry: Air-freight / 3rd party logistics
Working location: Changi Alps
Working hours: Monday to Friday, 8.30 am - 5.30 pm / Alternate Saturday, 8.30 am to 12.30 pm 
Require to work on weekly rotation for night shift: 10pm - 6.30pm / Saturday Saturday, 9.30pm -1.30am

Job Description:
  • Answer all customer inquires in accordance with the Customer Service Policy standards
  • Further increase customer satisfaction and business share through proactive and regular contact
  • Establish customer communication preference, i.e., phone, e-mail, fax, visit
  • Communicate with and ensure release of the freight from ocean/air carriers
  • Notify customer / broker of arrival and charges 
  • Accurately bill customers for services rendered and provide accurate job costing forecast
  • Handle and manage all customer contact at file level regarding exceptions
  • Serve as a liaison between Document Processing and customer regarding all shipment details
  • Assist Sales in compiling quotes by providing rates, tariffs, etc.
  • Work with Sales on account implementation, ensuring a smooth transition from Sales to Operations
  • Other duties as requested

Job Requirement:
  • Min Nitec or Diploma in Logistics / Supply Chain / Industrial Operations or its relevance
  • Applicant without experience but with relevant background knowledge welcome apply
  • Training provided
  • Preferred applicant with good interpersonal skills, strong communication skills
  • Computer literate, proficient in Excel
  • Able to commence work within short notice period

Interested applicants, please kindly click "APPLY NOW " to send in resume (Ms Words)
Please add in your last drawn salary, expected salary, reason for leaving in your resume and availability for work commencement

Ho Yu Qing Deborah | R1104551 | Recruit Express Services Pte Ltd | 13C6614