Administrative Support

Ugene Laboratory Services Pte Ltd| Date Posted: 15-Sep-2019
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
'A' Levels, Diploma

Job Description

Are you exceptional at administrative support and looking to progress your career at a Food Testing laboratory that is on a growth path?  

 

If you possess emotional intelligence and have relationship management skills, then we are eager to speak with you about this Admin Support role.  Our compensation package includes a competitive salary, annual discretionary bonus, and medical benefits. We also offer continuous development to enable you to achieve your professional goals.

 

 

Responsibilities:

  • Broadly manage all incoming customer queries and requests received by the Company through telephone, email, and fax. (e.g. answering phone call)
  • Liaise with a variety of parties (e.g. Lab and Accounts departments) to resolve and respond to customer queries.
  • Assist in preparing cost quotations, and send to clients.
  • Periodically support the Accounts Department in following up with outstanding accounts.
  • Assist with sample collection requests received from clients.
  • Assist with other administrative tasks (e.g. data entry) as required.

 

 

Requirements:

  • Strong verbal and written communication skills in English with also the ability to speak in Mandarin with our Chinese Medicine clients;
  • Strong interpersonal skills and emotional intelligence with the capacity to manage client relationships;
  • Ability to quickly understand business processes;
  • 2-3 years of related experience required.  Whilst studies in Biotechnology/Food Science or a related field would be an advantage, it is not required;
  • Time management and multi-task skills required; and
  • Proficient in MS Office;
  • 5.5 day work week (including alternate Saturdays);
  • Office location is at Woodlands.
Company Overview
Ugene Laboratory Services Pte Ltd