Admin & Customer Service Officer

Cooperhouse Asia Pte Ltd | Date Posted: 19-Nov-2018
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Job Nature:
Permanent
Position Level:
Entry Level, Student Job
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

One of the largest wine and spirits wholesaler in Singapore is seeking to expand its businesses distribution through B2C channel.

We are looking to hire a young and tech savvy candidate who enjoys engaging with customers.
 

Duties:
 

- Enjoy meeting people

- Handle customer service hotline via calls/email and provide quality customer service

- Handle walk-in customers

- Monitor fulfillment of customers' orders via store pick up and delivery

- Manage service quality and customer satisfaction

- Processing day to day online sales order across various platforms (Online Store, Shopee, Redmart, Lazada)

- Possess good communication skills to create and maintain relationship with customers

- Other adminstrative and ad hoc duties

 

Requirements:

 

- Singaporeans ONLY

- Responsible, proactive and able to work independently

- Customer oriented with good interpersonal and communications skills

- Teamplayer and able to work weekends or overtime when only necessary

Company Overview
Cooperhouse Asia Pte Ltd