Admin/ Customer Service Assistant (PERM/ Jap MNC/ Harbourfront)
Working hours: Monday to Friday, 8.30am – 5.30pm
- Attend to customers' enquiries via e-mails & phone calls, with occasional face to face meeting if required.
- Support the sales team to complete the sales transaction.
- Provide customers with prompt and accurate booking information and follow up on any changes.
- Coordinate with internal stakeholders (Sales, Documentation, Finance, Operation, eg.) to ensure the information provided to customers are up to date.
- Greet customers warmly and escalate calls to the right team when necessary.
- Follow up with customer until the problem is resolved and ensure they are satisfied with the result.
- Provide administrative support (data entry, information consolidation, schedule updating, report preparation, eg.)
- Other ad-hoc duties as assigned by supervisor.
- Minimum Diploma in any field.
- Able to start work immediately/ on short notice.
- Prior customer service experience is preferred.
Applicants please email detailed resume in MS Word Format to Ms Winnie Lui Wing Lam (CEI No.: R1871406)
Email: [Click Here to Email Your Resume]
(EA Licence No.: 99C4599)
Recruit Express Pte Ltd