Admin/ Customer Service Assistant (PERM/ Jap MNC/ Harbourfront)

Recruit Express Pte Ltd| Date Posted: 19-May-2020
EA Licence No: 99C4599|EA Personal Registration No: R1871406
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Working hours: Monday to Friday, 8.30am – 5.30pm
Location: Harbourfront

 

Job Duties:

  • Attend to customers' enquiries via e-mails & phone calls, with occasional face to face meeting if required.
  • Support the sales team to complete the sales transaction.
  • Provide customers with prompt and accurate booking information and follow up on any changes.
  • Coordinate with internal stakeholders (Sales, Documentation, Finance, Operation, eg.) to ensure the information provided to customers are up to date.
  • Greet customers warmly and escalate calls to the right team when necessary.
  • Follow up with customer until the problem is resolved and ensure they are satisfied with the result.
  • Provide administrative support (data entry, information consolidation, schedule updating, report preparation, eg.)
  • Other ad-hoc duties as assigned by supervisor.

Requirements:

  • Minimum Diploma in any field.
  • Able to start work immediately/ on short notice.
  • Prior customer service experience is preferred.

 

Applicants please email detailed resume in MS Word Format to Ms Winnie Lui Wing Lam (CEI No.: R1871406)

Email: [Click Here to Email Your Resume]
Whatsapp: 9386-6178

(EA Licence No.: 99C4599)

Company Overview
Recruit Express Pte Ltd