Account Officer / Senior Account Officer - Premium Account Management

Marina Bay Sands Pte Ltd| Date Posted: 17-Oct-2019
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Job Nature:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD

Job Description


  • Accounts Officer will be assigned a portfolio of guest accounts for which he\she will be responsible for the follow-up, maintenance and the timely update of each respective guest account.
  • Negotiate payment schedules with delinquent guests to facilitate recovery of outstanding credit balances.
  • Ensure statement of accounts and reminder letters are issued to guests, according to the department’s operating procedures.
  • Work closely with Marketing and Credit departments in relation to casino receivables matters.
  • When required, participate in occasional site visits to patron to resolve any issues on hand.
  • To undertake ad-hoc duties relating to debt collection and recovery as assigned by the Senior Manager.
  • All other duties assigned by management.


  • Degree / Diploma in Finance, Accounting or similar field or 2 years’ experience in a Casino Collection Environment.
  • Proficient working knowledge of Microsoft Office, including Outlook.
  • Meticulous, accurate, independent and possess good problem solving skills.
  • Familiarity with banking instruments and local banking laws.
  • Customer oriented with excellent verbal and written communication skills
  • Able to maintain excellent work product under pressure.
  • Bilingual and well groomed.
  • Candidate will preferable have working knowledge of CMS or ACSC casino systems.
  • Preference will be given to those with working knowledge of Casino Credit and Collections functions as well as Casino Accounting principal and practices.