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Bank Customer Service Officer [B2C] - J39477 at ScienTec Consulting Pte Ltd

Bank Customer Service Officer [B2C] - J39477

ScienTec Consulting Pte Ltd Downtown Core Contract
3,000 SGD - 4,500 SGD/Month

Local Bank | 1 year contract (highly convertible)

  • Up to $4500 per month + Shift Allowances + Bonus
  • Raffles Place
  • Mon to Sun (5 days work) | Rotating Shift (8.5 hours per day)


  • Handle calls and emails promptly and provide alternatives and solutions to customers on products and services
  • Follow up promptly with customers to resolve issues
  • Relay customers’ feedback to respective business partners to improve customer experience
  • Introduce and educate customers on the automated banking channels
  • Perform after- call administration work
  • Maximise opportunities via upselling or cross-selling of banking products



  • Singaporeans only
  • Minimum Diploma/Degree in any field required
  • At least 1 to 2 years of relevant experience will be a plus
  • Able to commit to rotating shift hours


Interested Candidates, kindly send your updated resume to spxt(a) or click apply now


Tan Yu Xuan (Xylia) | R21103883

ScienTec Consulting Pte Ltd - 11C5781

Recommended Skills

  • Answering Enquiries
  • Banking
  • Call Centre
  • Confidentiality
  • Customer Service
  • Interpersonal Skills
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