You’re being taken to an external site to apply.
Enter your email below to receive job recommendations for similar positions.![Bank Customer Service Officer [B2C] - J39477 at ScienTec Consulting Pte Ltd](https://jobscentral.com.sg/cdn/optimized/JC-production/e0582d5e3540d95d79b4a3c65d235ac5.jpg)
Bank Customer Service Officer [B2C] - J39477
Local Bank | 1 year contract (highly convertible)
- Up to $4500 per month + Shift Allowances + Bonus
- Raffles Place
- Mon to Sun (5 days work) | Rotating Shift (8.5 hours per day)
Responsibilities:
- Handle calls and emails promptly and provide alternatives and solutions to customers on products and services
- Follow up promptly with customers to resolve issues
- Relay customers’ feedback to respective business partners to improve customer experience
- Introduce and educate customers on the automated banking channels
- Perform after- call administration work
- Maximise opportunities via upselling or cross-selling of banking products
Requirements:
- Singaporeans only
- Minimum Diploma/Degree in any field required
- At least 1 to 2 years of relevant experience will be a plus
- Able to commit to rotating shift hours
Interested Candidates, kindly send your updated resume to spxt(a)scientecpersonnel.com or click apply now
Tan Yu Xuan (Xylia) | R21103883
ScienTec Consulting Pte Ltd - 11C5781
Recommended Skills
- Answering Enquiries
- Banking
- Call Centre
- Confidentiality
- Customer Service
- Interpersonal Skills
Help us improve Jobscentral by providing feedback about this job:
Jobscentral TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using Jobscentral you are agreeing to comply with and be subject to the Jobscentral Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.