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Customer Service/ Call Centre x5 (Up $2600 / Kentridge) job in Kent Ridge at MTC Staffing Pte Ltd

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Customer Service/ Call Centre x5 (Up $2600 / Kentridge) at MTC Staffing Pte Ltd

Customer Service/ Call Centre x5 (Up $2600 / Kentridge)

MTC Staffing Pte Ltd Kent Ridge Permanent
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Job Information: 
•    Basic up $2200 + Shift Allowances
•    6 off day per month
•    5 days from Mondays to Sundays
•    Rotating shift (Morning / Noon / Night)
•    Located near MRT stations (Walking distance)



Job Responsibilities:
•    Manage incoming calls and deliver consistent advice & support to customers on our services and memberships
•    Resolve customers’ enquiries, complaints and feedback
•    Assist with membership enrollment process
•    Provide remote technical assistance to customers
•    Manage outgoing calls to customers during customer journey including satisfaction survey
•    Analyze each situation and escalate calls to the right team


Additional Infornation:
•    Min 1 year expereince in the call centre or customer service environment
•    Good communication and listening skills


Interested candidate please Whatsapp your resume to 8650 8896 with quoted (CCA)


EA License No: 15C7752
EA Reg. No: R2199761 | Liow Yan Ping (Serynn)
 

Recommended Skills

  • Extroverted
  • Technical Assistance
  • Customer Service
  • Active Listening

EA License No.

15C7752

EA Personal Registration No.

R2199761
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