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Sales Engineer at Radio Holland Singapore Pte Ltd

Sales Engineer

Radio Holland Singapore Pte Ltd Singapore Permanent

Job Highlights

  • Established MNCs
  • Training and Development Opportunity
  • Work Life Balance

Job Description


  • To support the Inside Sales process in order to prepare and ensure accurate commercial handling of customer request.
  • To promote our core values “Passion to Perform, Trust to Act, Act Responsibly and Have Fun"


  • Send quotation and answer all customers’ enquiries on service, survey, commissioning and installation professionally and timely
  • Is part of the RFQ process and ensures the preparation and technical elaboration of ticket/RFQ components
  • Works within sales authorization and precisely defined pricing guidelines
  • In case of uncertainties, ensures to align with sales, technical, logistics and/or the Inside Sales Team Lead
  • Cost price calculations of orders based on customer requirements and wishes
  • Ensures that all relevant information is up to date, correct and complete in Zendesk/Navision
  • Follow up with customers after the quotations are sent
  • Ensures all documentation and information in Zendesk is complete for handover to Operations
  • Inside Sales Team should check with the Technical Support Team at the beginning of the RFQ to ensure the correct parts are selected.
  • Register relevant external customer feedback in sharepoint (complaint / compliment) 


  • Diploma in Business Administration/Electronics Engineering or other engineering discipline
  • Min 2 years relevant customer service experience preferably in 24/7 technical support environment in the marine industry
  • Possess a commercial mindset
  • Good oral and written communication skills in English
  • Must be able to work in fast paced environment.
  • Knowledge of maritime electronic equipment will be an advantage
  • A self-starter and resourceful team player yet able to work independently,
  • Able to work with people at all levels, a team player
  • Able to perform shift work on weekend and public holiday duty. 

Interested applicants please submit with your updated resume, stating your current salary, expected salary, reason for leaving present/last job and date available. Only short-listed candidates will be notified.

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