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Product Care Specialist - RETAIL / LUXURY - S$3200 job in Singapore at Clarist Resources Pte Ltd

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Product Care Specialist - RETAIL / LUXURY - S$3200 at Clarist Resources Pte Ltd

Product Care Specialist - RETAIL / LUXURY - S$3200

Clarist Resources Pte Ltd Singapore Permanent
2,700 SGD - 3,200 SGD/Month
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World leading luxury retailer invites dynamic individual to join the group as Product Care Specialist!

Budget: S$3200

Responsibilities

·         In charge of ticket opening repair solutions which includes In-store repair, External repair, RCS request/HQ repair and Commercial solutions

·         Provide end-cycle service to customers’ pick-ups through ticket closing and collaboration with relevant departments for fees’ claim

·         Key in customer data and insert repair LSP, item codes, and other related information

·         Arrange for weekly inbound/outbound shipment to suppliers

·         Provide operational support for Quotation approval, Credit note approval, Item pick-up

·         Assist in the ordering of spare parts for in-store repairs

·         Liaising with local suppliers for repairing of items

·         Management of in-stock spare parts and allocation of spare parts for in-store repairs

·         Responsible for the JDA transfer for best-selling items and ensure that the stock level is correct

·         Be a Brand ambassador with a special focus on After Sales, ensuring that every customers’ repair needs are satisfied and up to the Brand’s standard

Requirements

·         Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry, preferably with a proven track record in luxury fashion.

·         Candidates with WSQ Diploma in Retail Management will be preferred

·         Customer service oriented and driven in sales

·         Inquisitive mindset with the ability to engage

·         Independent individual with strong decision making skills

·         Passionate in growing a career within the luxury fashion industry

Interested applicant, kindly submit full-detailed resume to [ Email address blocked ]

We thank all applicants for writing in. Only shortlisted candidates will be notified.


Recommended Skills

  • Retailing
  • Customer Service
  • Retail Management
  • Sales
  • Selling Techniques
  • Passionate

EA License No.

06C4006

EA Personal Registration No.

R1107206
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