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Senior / Service Engineer – Instruments Calibration & Quality (22023918)
Primary Responsibility:
- Calibration of pressure, temperature, pH and instruments in laboratory and customer sites.
- Able to develop calibration procedures independently.
- Familiar with CMC table and able to calculate CMC and uncertainties for pressure and temperature.
- Able to lead a team of calibration technicians/engineers for lab/ onsite ISO-17025 calibration jobs.
- Familiar with ISO/IEC 17025: 2017 & ISO 9001: 2015 requirements.
- To Plan for and work towards Laboratory ISO/IEC 17025 Accreditation with shorter timeline.
- Monitor and achieve laboratory quality metrics for all calibration works.
- Ensure all calibration activities are carried out safely complying with company & regulatory Environmental Health & Safety (EHS) guidelines and procedures.
Job Responsibilities:
- Manage the day-to-day operations of the laboratory
- To support instruments (pressure, temperature) calibrations in laboratory and onsite calibration as per factory / ISO-17025 calibration procedure, guidelines, and best industry practices.
- Able to troubleshoot and provide recommendations.
- Able to support emergency calibration request after office hours and weekends/Public holidays to meet customer expectations and lead time.
- To communicate and effectively explain calibration related issues to customers and internal team on time, promptly.
- Support and guide technicians to resolve issues and work as a team.
- Schedule, perform, review, and manage internal & external audits based on ISO-17025 requirements.
- Scheduling of proficiency testing and internal audits.
- Quickly assess situations, find solutions, and take decisive action, often under pressure of deadline.
- Review and update our Quality Management System (QMS) with incidents, fixes, and improvements.
- Ensure quality records for equipment are kept up-to date.
- Reports & records issued in clear, concise, and timely manner.
- Able to work with internal teams to increase customer satisfaction by improving the quality of calibration services.
- Able to take on additional responsibilities and assignments if there are requirements from management.
- Strictly follow EHS safety guidelines.
- Responsible for smooth operation of the laboratory waste disposal and laboratory housekeeping.
- Promote safe attitudes and work practices.
Job Requirements:
- Diploma / Degree in Electrical, Mechanical, Electronics Engineering or Science.
- Familiarity with a quality system such as ISO 17025 or ISO 9001.
- At least 5 years calibration laboratory working experience in pressure, temperature, pH testing methods.
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Recommended Skills
- Auditing
- Calculations
- Customer Satisfaction
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- Housekeeping
- Iso 9000
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