Job Description: 

• Organise and provide on-the-job training to all staff to ensure there is continual development in the clinical aspects
• Manage and facilitate project teams to keep up-to-date on current trends
• Facilitate and guide staff in establishment and management of relationships with patients and their caregivers (where applicable) and coordinate the administration of care plan between the parties involved
• Guide and teach the nurses on the process and steps to case report writing and communicating to internal and external stakeholders
• Provide advice and guidance to nurses on the management of complaints and enquiries lodged by patients or their caregivers.
• Responsible for the compliance of all nursing standards as stipulated by Ministry of Health and Singapore Nursing Board
• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care
• Ensure quality audits are planned and conducted periodically. Follow up with areas for corrective improvements
• Promotes evidence-based practices or nursing care delivery
• Ensure written policies and procedures and work process are available and up to date to guide the nursing care delivery
• Ensure competency evaluation and conducting in-house training to impart clinical knowledge to less experienced nursing staff