·       Responsible for all shop operation matters, create and observe SOP for retail operations.  

·       Ensure smooth and efficient day-to-day operations at all outlets

·       Provide guidance and training to retail staff. Training includes

□     Customer Service training

□     Brand and Product training

□     Selling Technique training

□     Visual Merchandising training and guidance to staff

□     Orientation Training for new retail staff and assist in conducting confirmation appraisals

·       Handle customer complaints and resolve any after sales issues promptly

·       Manage and motivate of sales teams to achieve sales targets

·       Maintain proper housekeeping and visual merchandising at all shops

·       Plan monthly duty roster for shops ensuring efficient use of manpower. 

·       Responsible for re-scheduling staff work duties as and when required.

·       When required, assist with the setup, operation and dismantle of off-site atrium sales / bazaar

·       Other duties as assigned.

Interested applicants may email resume to [ Email address blocked ]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)