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Customer Service Officer(Town) job in Outram at OakTree Consulting

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Customer Service Officer(Town) at OakTree Consulting

Customer Service Officer(Town)

OakTree Consulting Outram Permanent
19,200 SGD - 42,000 SGD/Year
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Handle members’ inquiries and orders through by phone, via email or in person

Relate and show empathy to members when they encounter issues

Resolve members’ issues in a professional manner

Look for problem resolutions that addresses the needs of the members, while keeping the interest of the Company in mind

Process incoming orders, new accounts, distributor changes and assist members with account management

Provide members with product, business and relevant Company information

Document member’s calls and report trends to appropriate management

Proactively encourage additional sales and share product information

Proactively contact members and inform them of any product promotions, company events and special occasions

Provide administrative services as required



Knowledge, skills and Attributes


Possess a diploma or degree in any discipline

Candidates without the required educational qualification may be considered if they have prior customer service experience

At least 2 years’ experience in a Call Centre environment

Customer-oriented team player

Excellent communication skills - Spoken and Written

Good command of the English language

Has a pleasant disposition and enjoys interacting with people

Has a positive attitude and shows willingness to learn

Excellent interpersonal and organizational skills




Please submit resumes to [ Email address blocked ] with the following details in MS Word format:


- Position applying for

- Current remuneration

- Expected remuneration

- Notice period 



John Goh Meng Chye 

EA License No : 06C4642

EA Reg No : R1102621



We regret that only shortlisted candidates will be notified.

Recommended Skills

  • Customer Service
  • Administration
  • Positive Attitude
  • Coordinating
  • Sales
  • Account Management

EA License No.

06C4642

EA Personal Registration No.

R1102621
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