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Medical Device Customer Service Specialist at

Medical Device Customer Service Specialist

Singapore Permanent
3,500 SGD - 4,500 SGD/Month
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  • Processes orders with quality and efficiency from receipt of orders or requests from customers andsales team to delivery of goods. Prepares picking and delivery documents
  • Responsible for problem solving on order discrepancies, and ensures regulatory approval beforeselling
  • Check open order and backlog reports daily to ensure timely processing of customer orders.
  • Manage customer expectations, resolve customer satisfaction issues and product return billing andcredit issues
  • Arrange/adjust/organize distribution of implants and loaner sets
  • Provides quotes for products as requested
  • Answer queries from sales and customers on stock and shipment of orders.
  • Interpret information on sales promotions, discounts by entering updates in SAP system
  • Manage and track the loaner set movement
  • Responsible to check the loaner setting before delivery
  • Collaborate closely with warehouse and delivery service for daily operations


  • Minimum Diploma in nursing or related discipline 

Interested and qualified candidates, please email your resume to [ Email address blocked ]

Ivy Yong Shi Mei
Personnel EA License No.: R2198995
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Recommended Skills

  • Customer Relationship Management
  • Customer Service

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