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Technical Manager / Event Management / Broadcast / Live streaming / Satellite Communication at

Technical Manager / Event Management / Broadcast / Live streaming / Satellite Communication

Downtown Core Permanent
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Location: Suntec



·        Provide technical assistance and support to Broadcast Operations and customers worldwide.

·        Identify, follow-up, resolve and document incidents.

·        Contribute to Major Sports Events during the preparations, installation and on-site operations.

·        Assist in projects implementation and deployments.

·        Participate in network interventions such as system upgrades, configuration changes and preventive maintenance.

·        Be part of the stand-by support team (24h).

·        Contributes to the qualification of new software and firmware before deployment across the network.

·        Maintains clear procedures for the second level of support management for network services, and equipment.

·        Escalates and follows up to L3 support either internally or with relevant providers.

·        Contributes to management of the network inventory making certain that equipment resources are used in the most effective and efficient manner possible.

·        Works to put in place procedures to guarantee regular equipment testing and maintenance.

·        Assists with the timely and efficient preparation of equipment and resources for projects and events.

·        Works with clients, suppliers and other Services teams to introduce new services, ensure reliable operations, and improve processes and efficiencies across the organisation.

·        Contributes to define clear methods and procedures for the handover and support of all new technical services & solutions.

·        Ensures knowledge transfer to colleagues through appropriate documentation.

·        To maintain MCR equipment, provide on-site engineering support for events.

·        To assist in engineering installations, investigate and propose engineering solutions for projects accompany business managers of the Asian-Pacific region during their customers visits.

·        To assist the Managing Director in assessing suppliers from a technical standpoint and to provide critical input to the supplier selection process.

·        To provide on-site support for equipment installation and commissioning.

·        To manage the equipment inventory system and to advise the Managing Director on upgrades or replacements necessary to keep the system in good working order.

·        To assess the current quality assurance and quality control systems and to advise on future upgrades.

·        To keep up-to-date on technical improvements internally and externally and to advise any changes to align itself to these improvements.

·        To prepare technical drawings for project submission.

·        To assess through direct communication with suppliers’ suitability and viability of vendor solutions.

·        To participate on site surveys for events in the Asia-Pacific region.

·        Facility Management


·        10+ years of relevant experience in technical support/system engineer function, if possible, in broadcast and media networks

·        Bachelor’s Degree

·        Knowledge/working experience in broadcasting (DVB, DSNG, MPEG etc.), computer systems, network systems (TCP/IP), satellite communications and video streaming.

·        Scripting (Perl, Bash, Python) and basic programming skills are a plus.

·        Knowledge of basic Linux.

·        Background in Satellite Communication.

·        Datacom “Packetized” Networks

·        Experience in Media Broadcast Technology, Video Compression (H.264) and Audio Processing Domain.

·        Solid understanding of IP / Ethernet Networks.

·        Familiarity with open-source tools, monitoring systems, hardware troubleshooting, tracking and resolution.

·        Strong technical aptitude and ability to research and solve complex issues independently.

·        Committed team player, excellent collaboration skills.

·        Project management experience desired.

Recommended Skills

  • Broadcast Engineering
  • Broadcast Operations
  • Broadcasting
  • Media
  • Network Router
  • Satellite Communications

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