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Customer Service Representative job in Bedok at OPUS IT Services Pte Ltd

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Customer Service Representative at OPUS IT Services Pte Ltd

Customer Service Representative

OPUS IT Services Pte Ltd Bedok Contract
1,700 SGD - 2,200 SGD/Month
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Job Scope:


• Handles customer contacts from multiple channels, which could include phone, chat,

email, etc

• Handles incoming or outgoing customer calls

• Responsible to handle customer inquiries, customer complaints or support issues.

• Building sustainable customer relationships.

• Keep records of all the conversations in organized manner


Requirement:

• Prior experience in Contact/Call Centre environment preferred

• Possess excellent Customer Service Skills

• Ability to Multitask / Willing to handle multiple service calls

• Ability to draft professional email respond back to customer

Working hours:

- 8am to 6pm (Mon – Sun)

- 1 day off on weekday and 1 day off on weekend

Work location: Kaki Bukit Office

Recommended Skills

  • Active Listening
  • Attentive
  • Customer Service
  • Effective Customer Support
  • Email
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