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Senior / Lead Consultant, INEX at RMA Consultants Pte Ltd

Senior / Lead Consultant, INEX

RMA Consultants Pte Ltd Queenstown Permanent
3,300 SGD - 6,900 SGD/Month

Job Title : Senior / Lead Consultant, INEX

Job Location : North Buona Vista Road

Job Type : Permanent 

Key Skills : Human Centred Design/Design Thinking, Business Process Re-engineering 

/ Improvement, Agile and SCRUM methodology

Our Client: 

It is a statutory board under the Public Service Division, Prime Minister’s Office. The central learning institution for the Singapore Public Service and a pivotal role in partnering government ministries and agencies to develop people for a first class public service. It brings together public service officers from diverse backgrounds and provides them opportunities to plug into a service-wide network to exchange views, build shared ethos and perspectives, creating a rich environment for dialogue, knowledge sharing and learning. Through their programmes and services, the organisation aims to build commitment and strategic capacity in governance, leadership, public administration and management for the Singapore Public Service.


We are looking for a Senior / Lead Consultant to design, develop and administer the organisation’s customer journeys and processes in the organisation’s service blueprint.

Job Responsibilities:

 Design, develop and administer the organisation’s customer journeys and processes in the organisation’s service blueprint

 Conceptualise and re-design policies and processes, working with departments and ICT, in order to implement the new service blueprint and improve internal effectiveness and efficiency

 Design, develop and recommend concept of operations in support of the organisation’sservices

 Conceptualise product vision, development roadmap, high level user requirements and user stories for new IT projects

 Facilitate collaboration and efficiency across project teams

Job Requirements:

 Minimum degree in any relevant discipline.

 Experienced and skilled in Human Centred Design, Business Process Re-engineering / Improvement, Agile and SCRUM methodology

 6 to 8 years of relevant working experience in either operations work, managing digital projects

 Possess initiative and drive, resilient, resourceful and able to work independently

 Possess strong analytical and communication skills

 Able to take a systems-perspective

 Strong EQ/interpersonal awareness, political sensitivity and situational awareness; able to work collaboratively and effectively engage with and influence stakeholders

 Self-aware, curious, humble and strong learning orientation

 Demonstrate integrity and drive for excellence in work

 Project management skills

 Facilitation, negotiation, stakeholder management

 Experience developing and implementing systems projects

If this role sounds interesting to you, please share your updated CV in word format at [ Email address blocked ] stating your current, expected salary and availability to take it forward. 

To expedite processing, you can lodge your application directly at [ Link removed ] or [ Link removed ]

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

Manisha Sharma

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R1872602

Recommended Skills

  • Business Process Improvement
  • Business Process Re Engineering
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