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Consultant - Loyalty Technical Solutions, Asia Pacific Developer| Contract | Up to $9600 per month job in Singapore at

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Consultant - Loyalty Technical Solutions, Asia Pacific Developer| Contract | Up to $9600 per month at

Consultant - Loyalty Technical Solutions, Asia Pacific Developer| Contract | Up to $9600 per month

Singapore Contract
8,000 SGD - 9,600 SGD/Month

Job Description


As a Consultant in the Loyalty Technical Solutions team under the Client Support Services organization, you will be the primary point of contact and subject matter expert for new client campaign offerings and post-launch account management activities for a range of clients across the Asia Pacific region. With your deep knowledge and expertise, you will enable our clients to derive maximum benefits from their investments in our products and services.

Act as the single point of contact for assigned major accounts

• Be the primary contact for Visa Loyalty & Offers Platform

• Support clients by providing program guidance, expertise and performing research/analysis on production issues

• Manage and troubleshoot escalated technical problems, interfacing with Product Development, Product Management and Technology Teams

• Generate business intelligence reports used for client deep dive analysis and discover opportunities to assist sales teams in country

• Provide proactive support to global Technical Solutions team on critical issues

• Provide consultative guidance and best practice knowledge to clients using Visa Loyalty & Offers Platform

• Educate clients on how enhancements of Visa services will benefit their business

• Create, edit, and distribute client notifications and communications

• Participate and represents Technical Solutions team & clients in requirements, design, and roll out of new products and services

• Be a representative of client support to other departments in Visa, building a strong brand and teamwork presence in the business

• Collaborate with sales teams to build relationships with technical and business contacts across the account portfolio  

Consultants in Technical Solutions team are the face of support organization to Visa’s top clients and represent the clients internally to business and technology teams. As a Consultant, you will need to be able to work in a strong team environment, have strong communication and analytical skills, be a mentor to junior/new team members and become a knowledge expert to business teams across a range of Visa Loyalty Services. 


Requirements


Bachelor’s Degree in Computer Science, Technology or equivalent

• 5+ years of work experience in the payments industry and/or ecommerce

• Familiarity with PCI DSS compliance

• Executive level communication (written and spoken) English

• Strong client facing experience required

• Candidate must be a self-starter and be able to work independently under limited supervision

• Have a strong collaborative working style to work in a global team environment

• Experience with e-commerce platforms, online shopping carts and/or payment service providers (gateways / acquirers)

• Demonstrate strong leadership capabilities and interpersonal skills to manage clients

• Strong organization skills including resolution management and follow up with clients

• Strong analytical problem-solving skills 


What will also help:

• Knowledge in Credit Card Payments & Processing

• Experience in Ecommerce / Web Technologies

• Experience with web-based programming: PHP, ASP, .NET, Java, JavaScript, HTML, XML, JSON, REST APIs (Note: this is not a developer role, but foundational knowledge is necessary)

• Understanding of Web Security: SSL, HTTPS 


Working locations

  • Eunos Road

Additional info:

 Salary: Up to $9600per month 

 Contract Period: 7 months

 This is an outsource role


If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format)

to Deepika at [ Email address blocked ] | 6494 1540  


To expedite processing, you can lodge your application directly at [ Link removed ] or [ Link removed ]

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.



Recommended Skills

  • .Net
  • Asp.Net
  • Json
  • Loyalty Programs
  • Pci Dss
  • Php
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