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Call Center Agent job in Bedok at OPUS IT Services Pte Ltd

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Call Center Agent at OPUS IT Services Pte Ltd

Call Center Agent

OPUS IT Services Pte Ltd Bedok Contract
1,700 SGD - 2,000 SGD/Month
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Job Scope:

• Handles customer contacts from multiple channels, which could include phone, chat,

email, etc

• Handles incoming or outgoing customer calls

• Responsible to handle customer inquiries, customer complaints or support issues.

• Draft professional email respond back to customer

• Familiar with smart TV operation and handphone application ( download application /


• Familiar with internet surfing on the PC


• Prior experience in Contact/Call Centre environment preferred

• Possess excellent Customer Service Skills

• Ability to Multitask / Willing to handle multiple service calls

• Contact Centre Experience

• Customer Service Skills

• Ability to Multitask

• Basic troubleshooting of PC and software

Working hours:

- 8.30am to 6pm (Mon-Fri)

Work location: Kaki Bukit Office

Recommended Skills

  • Call Center Applications
  • Customer Relations
  • Customer Satisfaction
  • Customer Service
  • Interpersonal Skills
  • Telephone Skills
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