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Product Development Analyst (Mobile App) job in Queenstown at GMP RECRUITMENT SERVICES (S) PTE LTD

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Product Development Analyst (Mobile App) at GMP RECRUITMENT SERVICES (S) PTE LTD

Product Development Analyst (Mobile App)

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As part of Group Service Transformation Office, the role is to collaborate with key stakeholders to co-create and implement user-centric digital solutions that leverages on Mobile App to deliver Incredible Care in within the healthcare cluster. Reporting to the Assistant Director, Group Service Transformation, you will:

Job Responsibilities
  • Translate the vision of an ideal patient experience into user-centric designs for digital interfaces across service touchpoints
  • Create original layouts and graphic designs to make the digital interfaces more seamless for patients
  • Present concepts and designs to key stakeholders for review and iteration
  • Engage key stakeholders and process owners on workflow redesign, internal and external communications, training, roll-out plans, publicity strategy and post-launch touch-point management
  • Collaborate with technical business analysts and system specialist teams to deliver digital solutions
  • Coordinate and monitor roll-out of digital solutions across multiple touch-points
  • Collate feedback directly from user feedback channels (app support email and app store reviews) to improve user interface design, product usability and operational workflows
  • Communicate effectively with data to drive process improvement and change management efforts
  • Support in ad-hoc/special projects assigned to Group Service Transformation
Job Requirements
  • Degree in Business Administration, Marketing, Science or Engineering, Information Technology or equivalent
  • At least 8 years of work experience with proven track record in user experience research and project delivery
  • Agile and innovative mind-set
  • Excellent communication skills in presenting ideas and engaging stakeholders
  • Proactive, with creative problem-solving skills and strong multi-tasking capabilities
  • Up to date on the latest user experience trends, techniques and technologies, preferably with experience in successfully integrating new techniques into solutions
  • Passionate to be part of digital transformation in Healthcare
Only shortlisted candidate will be notified.
To apply, please visit to and search for Job Reference: 19751
To find out more about this opportunity, please contact Jaremy Ong at [ Email address blocked ] .
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

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