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Customer Service Coordinator (Security Solutions) at Capital Human Resource Management Pte Ltd

Customer Service Coordinator (Security Solutions)

Capital Human Resource Management Pte Ltd Central Permanent
2,500 SGD - 3,000 SGD/Month
  • AWS 13 Months Bonus + Variable Bonus
  • Career Advancement & Flexible Working Environment
  • High Remuneration

Our Client, in the IT Security Industry located in the Central of Singapore have openings for Customer Service Coordinator.


  • Total client satisfaction.
  • Coordination of all Customer Service issues within Company branch office and among Company members.
  • Monitor the quality of Company services in your branch office.
  • Customer Service case updating, logging and filing in ERP system.
  • Coordination and solving of CS events and after sales services.
  • Documentation for clients, including: Handover packaging, service cards, handover confirmations, maintenance documents, confirmation slips, training templates, etc.
  • Coordinate projects according to schedule, economically and to client’s satisfaction
  • Documentation submission / uploading Reports and CX Commissioning documentation processers
  • Follow up and close case closely
  • Arrange client RPM and send RPM report on time
  • Preparation of client card printing
  • Weekly reports as required by the CS Manager

Qualified or interested candidates, kindly apply to us in the FOLLOWING FORMAT to facilitate the short-listing process;

Attachment of CV’s in MSWORDFORMAT

Resumes please INCLUDE:

  • Personal Particulars
  • Education background
  • Work experiences in point forms
  • All Reasons for leaving
  • Current and Expected salary
  • Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified. Your Profile will be kept in our database for more career opportunities. We wish you all the best in your job search.

Recommended Skills

  • Customer Service
  • Enterprise Resource Planning
  • Filing
  • Maintenance
  • Packaging And Processing Duties

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