0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Customer Service Representative (World's Top Airline/ 5 Days) job in Bedok at TDCX (SG) Pte Ltd

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
Apply Now
Customer Service Representative (World's Top Airline/ 5 Days) at TDCX (SG) Pte Ltd

Customer Service Representative (World's Top Airline/ 5 Days)

TDCX (SG) Pte Ltd Bedok Permanent
2,000 SGD - 3,200 SGD/Month
Apply Now

You’ll help us deliver excellent service to our partner brands by performing these tasks:

  • Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
  • Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
  • Maintain member accounts whenever there are changes in their profiles.
  • Advise on latest promotions and mechanics including send programme related collaterals and forms.
  • Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
  • Meet daily KPI requirement.
  • Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

  • Candidate must possess at least a GCE ‘O’ levels in any field.
  • Preferably with 1 year of working experience in customer service is ideal for this position.
  • Strong time management skills and amenable to work rotating shifts.
  • Exposure to strong customer-orientated environment is an added advantage.
  • Possess strong analytical skills to identify cause of problems & recommend solutions.
  • Comfortable working with computers and multiple systems.
  • Excellent verbal and written communication skills in English and the language of the supporting market.

Recommended Skills

  • Call Centers
  • Customer Service
  • Hospitality
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve Jobscentral by providing feedback about this job:

Jobscentral TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using Jobscentral you are agreeing to comply with and be subject to the Jobscentral Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.