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Client Service Specialist (Supply Chain) - 3PL MNC at

Client Service Specialist (Supply Chain) - 3PL MNC

Singapore Permanent
2,800 SGD - 3,200 SGD/Month
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Salary: up to $3200

Working Days & Hours: Mon-Fri Office Hours

Location: Changi North

Job Description:

Develop and foster strong relationship with key account. 

Serve as the key liaison person between client and internal departments on request and issue resolution. 

Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress. 

Lead regular operation review meetings. Prepare and present operational KPI. 

Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews. 

Timely submission of internal and external reporting.

Job Requirements: Min Diploma / Degree in Supply Chain or similar

Interested candidates, please submit your resume to: [ Email address blocked ]  

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[ Email address blocked ]

  • Answer incoming customer service calls
  • Generated from inbound customer service calls
  • Resolving customer complaints regarding product sales to customer service problems
  • Assisting customers with customer service related issues
  • Provide excellent customer service and customer relations
  • Take incoming telephone calls from customers requesting customer service
  • Resolve customer service problems/issues
  • Assure quality customer service to all customers
  • Resolve customer product or service issues
  • Handling customer issues/requests maximizing customer satisfaction
  • Support customer orders such as new customer account
  • Resolve customer service oriented issues
  • Maintaining high customer retention, customer satisfaction and monitoring customer complaints in service department
  • Verify information/answer customer inquiries
  • Ensuring that outstanding customer service
  • Maintain reports on customer service
  • Improve the customer service function and customer experience
  • Resolve customer service issues or refunds
  • Greeting customers and assessing customer needs
  • Provide exceptional customer service by greeting customers and assessing customer needs

Recommended Skills

  • Customer Demand Planning
  • Customer Experience
  • Customer Relationship Management
  • Customer Satisfaction
  • Customer Service
  • Greet Guests

EA License No.


EA Personal Registration No.

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