Salary: up to $3200
Working Days & Hours: Mon-Fri Office Hours
Location: Changi North
• Develop and foster strong relationship with key account.
• Serve as the key liaison person between client and internal departments on request and issue resolution.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Lead regular operation review meetings. Prepare and present operational KPI.
• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
• Timely submission of internal and external reporting.
Job Requirements: Min Diploma / Degree in Supply Chain or similar
Interested candidates, please submit your resume to: [ Email address blocked ]
Ally Audrey Lok Xin Woon
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R21102307
[ Email address blocked ]
- Answer incoming customer service calls
- Generated from inbound customer service calls
- Resolving customer complaints regarding product sales to customer service problems
- Assisting customers with customer service related issues
- Provide excellent customer service and customer relations
- Take incoming telephone calls from customers requesting customer service
- Resolve customer service problems/issues
- Assure quality customer service to all customers
- Resolve customer product or service issues
- Handling customer issues/requests maximizing customer satisfaction
- Support customer orders such as new customer account
- Resolve customer service oriented issues
- Maintaining high customer retention, customer satisfaction and monitoring customer complaints in service department
- Verify information/answer customer inquiries
- Ensuring that outstanding customer service
- Maintain reports on customer service
- Improve the customer service function and customer experience
- Resolve customer service issues or refunds
- Greeting customers and assessing customer needs
- Provide exceptional customer service by greeting customers and assessing customer needs
- Customer Demand Planning
- Customer Experience
- Customer Relationship Management
- Customer Satisfaction
- Customer Service
- Greet Guests