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Telemarketing Specialist job in Downtown Core at SnapHunt Pte Ltd

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Telemarketing Specialist at SnapHunt Pte Ltd

Telemarketing Specialist

SnapHunt Pte Ltd Downtown Core Temporary
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  • Join an established software development firm
  • Great learning and development opportunities

Our client is an established software development firm and they deliver integrated solutions that enable their clients to grow and improve profitability. In addition to SEO services, they are also a unified communication services provider and are equipped with proprietary tools that make them a valuable partner of businesses worldwide.

The Job

You will be responsible for :

  • Finding customers through specific cold calling activities.
  • Providing service and product information as well as price quotations
  • Completing orders and accurately recording customer and purchase information
  • Following up with customers to assure their satisfaction, responding to queries, soliciting further sales
  • Maintaining the knowledge of all products, services, and promotions
  • Resolving customers’ concerns and questions by phone
  • Handling customers as well as identifying and resolving their concerns
  • Maintaining all customers’ records and ensuring continuous improvement of the CRM Database
  • Informing customers about promotions as well as new or upgraded products by using prepared scripts
  • Conducting customers’ surveys to a certain level of customer service

The Profile

  • You have at least 3 years of B2B cold calling experience
  • You have a computer, high-speed internet, headset and a camera to support the video calls capability.
  • You have a proven track record of meeting/exceeding your targets.
  • You are highly goal-driven and work well in fast-paced environments
  • You are a self-starter and demonstrate a high level of resilience

Ref: 02301127

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Job ID: 02301127

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