Reporting to the Head of Operations, the Dy Head Operation oversees a cluster of IFM contracts and is responsible for:
Interface with customer to resolve project and contractual issues
Represent the company in Performance Review / Steering Comm meetings with client and external stakeholders
Project financials to meet and exceed project budget
Drive project profitability with initiatives which benefit and achieves clients desired outcomes
Ensure compliance with all safety and statutory requirements
Ensure compliance to usage of CMMS
Manage Addition & Alteration (A&A), Repair & Redecoration (R&R) and other project works
Develop best practices, processes and SOPs
Member of Bid Management Team to provide operational inputs
To ensure process improvement across designated projects by using LSS or other methods to enhance our productivity and overall improvement to our bottom line.
To be involved in innovation and the introduction of new process or technology by collaboration with the Operations Technology Development team and other relevant technology partners.
Bachelor Degree in Facilities Management or equivalent.
8-10 years of experience in FM projects or real estate initiatives.
Experience in commercial and/or industrial FM will be highly advantageous.
Possess excellent people management skills.
Good written communication and presentation skills is critical to the success of this role.
Contract management experience is a plus.
Creative problem solver.
Andy, Wee Ben Ann License No.: 02C3423 Personnel Registration No.: R1552080
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