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Technical Support Specialist job in Singapore at Manpower Singapore

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Technical Support Specialist at Manpower Singapore

Technical Support Specialist

Manpower Singapore Singapore Contract
5,000 SGD - 6,500 SGD/Month
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Job scopes
  • Able to play a vital role in enterprise-wide change requests, and database optimization.
  • Should perform root cause analysis on failures and provided resolution steps
  • Acted as on-call support for critical/major maintenance activities.
  • Acted as a first line of defence for the application malfunctions, identified and found issue severity and escalated to leads as and when applicable.
  • Should be able to follow up with lead/senior engineers and executed the remedies for the identified production issues and ensured the issues are fixed within SLA.
  • Able to answer, evaluated, and prioritized incoming incident tickets and assisted to investigate and resolve reported application bugs.
  • Able to create performance frameworks, coding standards and best practices documents that improved the production stability.
  • Understand web performance in order to drive performance testing of web application.


Job requirements
  • Bachelor's degree in computer science or any equivalent
  • Around 2+ years of relevant experience in IT service operations
  • Good understanding in the technology e.g. Java, .Net, ASP.Net, C#, HTML, Java Script, C, C++, MS VS 2008, 2010, 2015, MS Office 2007, 2010, 2016.


Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit [ Link removed ]
 

Recommended Skills

  • C Sharp (Programming Language)
  • C++ (Programming Language)
  • C (Programming Language)
  • Java (Programming Language)
  • .Net Framework
  • Java Script (Programming Language)
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