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Operation & Maintenance Support Analyst | Contract job in Singapore at Manpower Singapore

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Operation & Maintenance Support Analyst | Contract at Manpower Singapore

Operation & Maintenance Support Analyst | Contract

Manpower Singapore Singapore Contract
6,500 SGD - 7,500 SGD/Month
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Job scopes
  • Perform day-to-day monitoring on applications and infra healthiness of the platform
  • Maintain platform instances deployed in Singapore local private data center, with the guidance from O&M leads
  • Deal with client's incidents within SLA definition. Monitor ticket queue and maintain SLA.
  • Work on client's requests based on agreed timeline
  • Communicate with local clients and gather information related to incident/request they raised.
  • Communicate to platform with basic findings and follow up with resolution.
  • L2 support - provide workaround and solution



Job requirement
  • Bachelor's degree in computer science or any equivalent
  • At least 4 to 5 years of experience in operation support
  • Able to understand scripts, code, to be able to perform basic scripting and coding from time to time.
  • Able to scrutinize dense logs to identify root causes/find clue of issues. Reproduce issues reported by customer to platform team and present findings through basic troubleshooting for problem tracing.
  • Hands-on experience with Shellscript, Javascript and Java 8+ skills
    • Troubleshooting
    • Understanding end to end process/framework
  • Hands-on experience on other databases like redis ,mongodb, pgsql, mysql
  • Understanding of Kafka, Hadoop and Azure/AWS cloud services
    • At least 1 to 2 projects, certification
    • VMware exposure, interface SSO
  • Basic understanding of
    • Cybersecurity (conceptual)
    • Active Directory related config and troubleshooting
    • Networking concept
    • Linux OS
    • ELK Stack
  • Familiar with monitoring software like Prometheus ,Grafana
  • Familiar with Kubernetes platform and container concept


Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit [ Link removed ]
 

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