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Customer Financial Service (Japanese Language Proficient) job in Singapore at Manpower Singapore

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Customer Financial Service (Japanese Language Proficient) at Manpower Singapore

Customer Financial Service (Japanese Language Proficient)

Manpower Singapore Singapore Contract
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Customer Financial Service Representative (Japanese Language Proficient)

Responsibilities:
  • Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer
    AP/Logistics/management, etc.) to resolve issues that prevent customer payment performance
  • Following up with customer via phone calls & e-mails
  • Assisting customer in resolving billing related issues
  • Communicate with colleagues and customers in Japan via emails, calls etc. to understand and address their
    requests
  • Perform administrative tasks related to credit and collection
  • Printing and handling high volume of paperwork for mailing
  • Managing and filing of hardcopy documents and receipts
  • Handle huge volume of shipments and invoice data
  • Investigate and find solutions/alternatives to resolve Customer's inquiries regarding shipments, invoices, or billing.
  • Perform administrative tasks and other operational ad-hoc duties



Requirements

•Diploma or degree holder.

•Proficiency (written and spoken) in JAPANESE (Min. JLPT N1 or equivalent certifications) to communicate with non-
English Speaking colleagues and customers based in Japan pertaining to Credit and Collections documents


•A team player with good customer service skills and results driven.

•Fast learner, good planning, organizational, problem-solving and communication skills are essential.

•Computer literate, good in using Excel spreadsheets

Interested applicants, please submit your resume to: [ Email address blocked ]
Abelene Marianne Kang Mrs Abelene Marianne Rozario R2089914
EA License No: 02C3423 Reg No: 199505951H

Kang Abelene Marianne Mrs Rozario Abelene Marianne

EA License No.: 02C3423 | Personnel Reg No.: R2089914



Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit [ Link removed ]

 

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