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Customer Service Rep (Part Time) | 11-Months Contract job in Singapore at Manpower Singapore

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Customer Service Rep (Part Time) | 11-Months Contract at Manpower Singapore

Customer Service Rep (Part Time) | 11-Months Contract

Manpower Singapore Singapore Contract
12.00 SGD - 13.00 SGD/Hour
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Job Scope:
Customer Service Management
  • Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries.
  • Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
  • Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
  • Primary responsibilities are focused on customer contact, not transaction processing.
  • 1st level helpdesk to respond to call and provide resolution to customer queries


Job Qualifications:
  • At least a GCE O level education or its equivalent and with at least 1 year experience in the contact center or customer service-related industry
  • Able to take stress of answering calls from members of public
  • Good communication verbal and written skills
  • Customer-centric focused
  • Experienced with case management
  • Ability to work efficiently and effectively independently


Bernice Mae Nocum Rallonza EA License No.: 02C3423 Personnel Registration No.: R1442141

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit [ Link removed ]

 

Recommended Skills

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