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GPS Associate job in Singapore at Manpower Singapore

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GPS Associate at Manpower Singapore

GPS Associate

Manpower Singapore Singapore Contract
2,800 SGD - 3,700 SGD/Month
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Job Scope:
  • Develop deep knowledge within a complex product group
  • Investigate and prioritize advertising issues, escalating to a specialist when appropriate for further troubleshooting or de-bugging.
  • Own tasks end-to-end until they are assigned to specialist.
  • Discern product confusion from bugs, identify solutions, and advise the sales team advertisers to accomplish the advertisers desired outcome
  • Effectively and concisely communicate resolution, technical resolution, workarounds, or product confusion to the sales team
  • Partner with product support group specialists to identify solutions to advertising bugs and product confusion
  • Facilitate a high-end customer experience related to support for advertising bugs
  • Mentor team members and own product support areas.


Job Qualifications:
  • Minimum Diploma in Business / Administration / or equivalent
  • Minimum of 1 year experience with product technical support
  • Excellent communication skills both written and oral
  • Online advertising experience is a plus
  • Familiar with social media / online platforms and sites
  • Customer service experience
  • Ability to rapidly assess, analyze and resolve or troubleshoot issues and distill into clear and concise communications
  • Aptitude to support complex products
  • Ability to overcome a product learning curve
  • Ability to think critically and problem solve
  • Ability to work in teams


Bernice Mae Nocum Rallonza EA License No. 02C3423 Personnel Registration No. R1442141

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit [ Link removed ]
 

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